This privacy policy explains how we use any personal information that we collect when you use the website.

We may collect general information about users of this site which includes IP addresses, users’ approximate location, browser type, operating system, and information pertaining to how visitors found this site. This information is used to improve the web site, and to provide a better customer experience.

By signing up or subscribing on our site, you agree that we may share your information with select partners, such as mortgage brokers. These partners may contact you by email or phone to offer assistance with securing a loan, refinancing, or other related services for purchasing or investing in a property. You may opt out of these communications at any time by contacting us at support@suburbsfinder.com.au

No personal information is collected about you when you use this website, unless you decide to purchase a subscription plan from us or send us an online support request.

If you subscribe a plan from us:

If you send us an online support request:

Any abuse to our Free Trial identified by our system, such as use of multiple or fake emails to get another free trial for the second time, using the same credit card or multiple credit cards to create multiple accounts to get free trial, will be blacklisted or will be charge with a subscription fee immediately subject to no refund of any fees paid to the company.

Automated password attacks, such as credential stuffing and password spraying, take advantage of poor password practices. Your security and privacy are of the utmost importance to us and we take the protection of your sensitive data very seriously.

Hackers would need access to a person’s cellphone, SMS is often considered more secure than email. 2FA SMS allows us to verify that the person trying to gain access to the account is who they say they are. Even if your password falls into the hands of someone other than yourself, the chances of them also having your second-factor information are extremely unlikely.

Your account is for you and the people within your company. Any activity detected by our system that your account is being used by people outside your company or by any other organisations we have the right to suspend and cancel your account.

Unauthorised access to or extraction of data from the platform is strictly prohibited. This includes, but is not limited to, data scraping, harvesting, or extraction using manual methods or automated tools such as bots, crawlers, or scripts. The platform uses advanced monitoring systems to detect such activities. If any unauthorised data extraction is identified, your account will be immediately terminated or canceled without notice, and no refunds will be provided. By using our platform, you agree to comply with this policy and use the data solely for its intended purposes as outlined in our terms of service.

All memberships to the Service are ongoing until cancellation is processed.

Should you wish to cancel your trial or membership, you can cancel it at any time through your subscription page (My Account > Profile > Manage Subscriptions / Update Plan or Cancel). If you cancel your paid subscription, you will continue to have access to your subscription for the period of time that has already been paid, and no future charges will be made.

If you do not cancel your trial or membership as set out above, the payment for the renewal period of the membership is still payable and will still be processed on the renewal date. You will be notified close to renewal date that your subscription is about to renew, unless you have already cancelled your membership.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at support@suburbsfinder.com.au

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by emailing us at support@suburbsfinder.com.au

This website stores some data in cookies on your computer. The cookies we store contain non-identifiable information only and cannot be used to identify you personally. You are free to manage and delete cookies as you wish. A how-to guide can be found here.

We keep our privacy policy under review and we will place any updates on this web page.

In compiling this publication, the Publisher relies upon information supplied by a number of external sources. The publication is supplied on the basis that, while the Publisher believes all the information in it will be correct at the time of publication, it does not warrant its accuracy or completeness and to the full extent allowed by law excludes liability in contract, tort or otherwise, for any loss or damage sustained by subscribers, or by any other person or body corporate arising from or in connection with the supply or use of the whole or any part of the information in this publication through any cause whatsoever and limits any liability it may have to the amount paid to the Publisher for the supply of such information.

The data and forecasts should be used as a guide only and should not be relied upon when making investment decisions.

Please contact us if you have any questions about our privacy policy or information we hold about you by emailing us at support@suburbsfinder.com.au